Should you have any enquiries/requests, please feel free to shoot us an email at email@example.com.
Or even easier, you can create your own Zendesk account wherein you can monitor directly your ticket's status.
You can just follow the below easy steps:
1.Send an enquiry to firstname.lastname@example.org. After this, you will receive an autoresponse email advising that a ticket has been created for your enquiry.
2. The autoresponse email includes a link to Zendesk like this - https://cbo.d.pr/NXiuGq
3. Click on the link and you will be redirected to Zendesk. You will then be prompted to enter your Email Address and Password.
*the email address you will use SHOULD be the same email you used to submit the ticket
4. Just click on the GET PASSWORD link to create your own Zendesk password. (/account)
5. Once that is all done, you can now start viewing your submitted tickets and reply directly to it.
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