Can I rate and provide feedback on the support I received?

Yes, you can.

After your ticket is closed, you’ll be receiving this email below:

Once you click the link, it would lead you to a page where you can either rate your ticket as Good or Bad. Under it, there would be a Text Field where you can freely type and provide any thoughts / feedback you have.

Your rating and comments would be sent to Combinate Support (combinate@support.me) to be taken into consideration.